SHIPPING & RETURNS

SHIPPING POLICY

I've placed an order online & need an update. Who do I call or email?

You can reach out directly at shipramathur00@gmail.com. All of your orders are packed by hand from the studio, Monday-Saturday 11 - 7 pm.  We typically respond via email within the day. 

How much would you charge for shipping within India?

Free shipping across India

How much would you charge for shipping outside India?

Orders above $100USD - Free shipping Worldwide

For orders below $100USD- shipping charge of $20USD is applicable

Duties & Taxes for International orders, who pays for it ?

Duties & Taxes for international orders are not included in your order. Any duties or charges are directly paid to the shipping agency, they are levied only once the product enters the country and has to be paid by the customer.


How long does it take to get my Order ready?

It takes typically 3-4 days to ship your Art order. Shipping might take 7-10 days. 
an additional 7-10 days.


Do you ship internationally?

Yes, we ship to every place the post office lets us!  

Can I order a customised art piece?
Yes you can order a custom art piece. Pls do write to use as Shipramathur00@gmail.com and we will get in touch. 

I'm ordering a present - do you gift wrap?

We can gift wrap the Art. However currently we do not offer custom gift message. Please write to us Shipramathur00@gmail.com for the request. 

What if I have questions about the online store?

Please send any questions about our online store or online purchases to the E-Commerce and Shipping Coordinator, Shipramathur00@gmail.com

RETURN & EXCHANGE POLICY

What is your refund/exchange policy?

We have a strict no return no exchange policy.